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Is what you preach consistent with what you do? It’s not an unusual phenomenon for firms to pitch other things in their communication mix and do other. Have you checked it lately? You should also not promise things you can’t (or don’t want) to commit to. That makes your audience and customers fly away! You are better . . . → Read More: Consistency and Promises I found a great story that I want to share with my readers. It’s about the power of will and passion that makes difference in the world. Jarrel Carson is the kind of employee every business should have. You can read about him in “Own Your Brand!” blog here. If you ask a company what kind of . . . → Read More: A great story of customer service. One great virtue is to be a good listener. People tend to talk more and listen less. Everyone wants to get heard but no one has the time to listen to what others believe or think. I read those statements very often in management – leadership and in sales books. I consider myself a good listener so . . . → Read More: Listening… Today I saw that BlogCharm.com is closed! Till yesterday all looked completely normal! I din’t even see a notice or something. Today I try to log in and saw the important notice that writes that BlogCharm is closed! I try to visit my blogs there and they are down too! Without even a notice to rescue . . . → Read More: BlogCharm is shutting down Today I spent about 30 minutes to print just 1 page of text at the local bookstore!! And it wasn’t a colored printing; just black & white! It’s a very annoying thing to try to cooperate with people that are left back two decades! Even then though, on 80s, I don’t really think that it would . . . → Read More: Very bad service |
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